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01/09

Overview

Concept2026Speculative UX concept · Case study

Lanka SevaSri Lanka Government Super App · UX Concept

Every government service. One trusted app.

Role: UI/UX Designer
Timeline: May 2026
Team: —
Platform: Mobile, Android primary, iOS secondary

Case Study Document

An independent concept project

Lanka Seva is an independent UX concept project by Senith Edirisinghe. It is not affiliated with, endorsed by, or connected to ICTA, the Ministry of Digital Economy, or the Government of Sri Lanka. All government service flows are based on publicly available information.

Lanka Seva case study cover — Sri Lanka Government Super App, a UX concept

The Problem — Lanka Seva, slide 2 of 26

02/09

Research

User Research — Lanka Seva, slide 3 of 26

Three user personas — Lanka Seva, slide 4 of 26

03/09

Strategy

How might we… — Lanka Seva, slide 5 of 26

The proposed solution — Lanka Seva, slide 6 of 26

App structure — Lanka Seva, slide 7 of 26

User journey · Sampath pays a traffic fine — Lanka Seva, slide 8 of 26

User journeys · Bandara & Anjali — Lanka Seva, slide 9 of 26

Design constraints & competitive reference — Lanka Seva, slide 10 of 26

04/09

Onboarding & auth

Onboarding — Lanka Seva, slide 11 of 26

☻ — Lanka Seva, slide 12 of 26

05/09

Home & services

Home & notifications — Lanka Seva, slide 13 of 26

Services · browse & detail — Lanka Seva, slide 14 of 26

06/09

Payments

Services · the payment flow — Lanka Seva, slide 15 of 26

Bills & payments — Lanka Seva, slide 16 of 26

07/09

QR Pay & profile

▦ — Lanka Seva, slide 17 of 26

08/09

Locate & family

Locate — Lanka Seva, slide 20 of 26

Family & children — Lanka Seva, slide 21 of 26

Family & children · transitions & approval — Lanka Seva, slide 22 of 26

Services from birth to adulthood — Lanka Seva, slide 23 of 26

Supporting & accessibility — Lanka Seva, slide 24 of 26

09/09

Closing

Let's continue this conversation — Lanka Seva, slide 25 of 26

This is not a portfolio showcase — Lanka Seva, slide 26 of 26